Can’t find your question below? We’re happy to help – just reach out.
We process all orders within 1–2 business days.
During peak periods such as Black Friday and Christmas, processing times may extend up to 5 business days. We truly appreciate your patience as we prepare your order with care.
Standard shipping typically takes 2–6 business days, depending on your location and stock availability.
Track your order with ease.
As soon as your order ships, you’ll receive a confirmation email with a Track & Trace link. Simply click the link to follow your parcel in real time.
You can always revisit your shipping status by checking the tracking link in your order confirmation.
Returns & Exchanges
We offer free returns and exchanges within 30 days of delivery.
To be eligible, items must be unused,
unwashed, undamaged, and returned with proof of purchase.
✅ Return shipping is on us.
Please note: if you paid for insured shipping at checkout, those costs are non-refundable.
To start a return, just email us at info@gobopp.com – we’ll take it from
there.
More information can be found in our return policy.
We’re here to help.
Have a question, comment, or need assistance with your order? You can reach us anytime via our contact form, by emailing us at info@gobopp.com, or simply send us a message on WhatsApp: +316 50 62 72 67.
We always respond within 24 hours – usually much sooner.
For EU orders over €50
Always a response within 24 hours
Easy 30 day return process
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